LeadingAge PA is honored to partner with LeadingAge DC, LeadingAge Maryland, and LeadingAge Virginia to host a workforce symposium at Bethany Village's Rife Center in Mechanicsburg, PA on May 23, 2019. Mid-Atlantic senior service providers learned real solutions to the very present challenges of hiring, engaging, and retaining great team members. We are pleased to share these presentations.

The Engagement Paradox - Holleran

There is a paradox in senior living: do employees impact the level of resident engagement or do residents impact the level of employee engagement? The Engagement Paradox reviews Holleran's definition of resident engagement and measurement of these relationships under the four domains of Voice, Connection, Fulfillment and Well-Being. Best practices that achieve great levels of engagement are included as an engaged culture can positively impact organizational results such as a reduction in voluntary turnover among employees, a loyal and committed workforce, successful aging among residents, a deeper sense of connectivity on campus, and better occupancy levels.

Tackling Workforce Challenges with Modern Solutions - On Shift

Tackling Workforce Challenges with Modern Solutions focuses on exploring the mindset and preferences of job seekers and how these relate to an organization's operations. Key tactics will be shared that provide a distinct advantage in the talent search, including brand representation and utilizing the latest technologies to improve recruitment to better connect with job seekers. This session will also share how to strengthen communications, implement consistent feedback practices and focus on employee preferences to engage staff and prevent turnover. Various strategies will be discussed that provide employees flexibility and a work-life balance while ensuring quality care and service for residents.

Facing the Challenges of Hiring and Retaining the CNA - Activated Insights

Presented by a culture and employee engagement expert, Alana Perriello, Director, Activated Insights - the senior care initiative within Great Places to Work - this session will provide actionable insights for organizations that have had challenges with hiring and retaining CNAs

Creating Our Next Generation of Passionate Team Members - Panel Discussion

With the shortage of viable employees in the healthcare industry, which is poised for a huge increase in the number of individuals it serves, this panel discussion highlights strategies where high school and college students are introduced to, and provided opportunities for, entry into a healthcare career path.

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