For Credit: Informing and Engaging Families During a Crisis Webinar Recording
September 30, 2025 1:00 PM to 2:00 PM
Webinar Recording
View a recording of this webinar here.
In times of crisis, clear, compassionate communication with families is essential. However, it’s often one of the biggest challenges for senior care leaders.
In this interactive session, we will provide proven strategies and practical tools to help teams confidently respond to family concerns during high-stress situations. Attendees will receive a workbook with customizable templates to help develop crisis-ready messaging, assess family communication needs, and implement proactive planning across care settings. Walk away with a ready-to-use framework to reduce confusion, strengthen trust, and maintain calm when it matters most.
CEU Info
This program has been approved for Continuing Education for 1.0 total participant hours by NAB/NCERS.
Registration Instructions
The member rate is $40, the non-member rate is $125.
