Building Trust From Day One: Supporting New Leaders in Senior Living - Webinar

Leadership transitions can significantly impact culture, communication, and trust within senior living communities. From the moment a new leader steps in, perceptions begin to form, shaping relationships with residents, staff, and key stakeholders.

This session explores the critical factors that influence trust and credibility during leadership transitions and how organizations can proactively support new leaders for early success. Participants will examine how first impressions, communication styles, and existing organizational dynamics affect a leader’s ability to build confidence and connection.

Attendees will leave with practical strategies to foster smoother transitions, strengthen stakeholder trust, and position new leaders to lead effectively from day one, creating a foundation for long-term success.

This program has been submitted but not yet approved for Continuing Education for 1.0 total participation hours by NAB/NCERS.

To receive continuing education credit for LeadingAge PA-sponsored webinars, attendees must register under their name, participate through the link supplied after registering and complete the evaluation after the webinar.