Calendar of Events

Accurate documentation is critical to reimbursement integrity, survey readiness, and quality outcomes in skilled nursing homes. With growing regulatory scrutiny and Patient-Driven Payment Model (PDPM) complexity, traditional manual audits may miss key risks. This session explores how AI-powered tools can strengthen clinical auditing across therapy, nursing, and Minimum Data Set (MDS) documentation. Designed for Rehab Directors, DONs, Compliance professionals, and MDS coordinators, it highlights practical ways AI can improve efficiency, identify vulnerabilities, support skilled need validation, and enhance interdisciplinary consistency, while reinforcing professional judgment and compliance standards.

Building on insights from our previous “Take-It-to-the-Street” session, this presentation takes a deeper dive into the data shaping today’s aging services experience. Drawing from interviews, research findings, and partner collaboration, we explore how public perception and resident realities intersect to influence community life. At the center of the discussion is the Community Life Cycle, a framework that examines the evolving stages of resident experience, from the excitement of move-in to long-term engagement and later phases of community living. Participants will gain insight into how environment, programming, and culture impact residents’ physical needs, social connections, and overall sense of purpose. This session provides practical guidance for providers, marketers, and designers seeking to align community design and engagement strategies with the real expectations and lived experiences of residents. By understanding each phase of the life cycle, organizations can create environments and programs that foster belonging, well-being, and meaningful living at every stage of the journey.

Leadership transitions can shape trust, culture, and team dynamics from day one. This session explores how perceptions are formed and what organizations can do to support new leaders as they establish credibility. Attendees will gain practical strategies to strengthen trust, improve communication, and ensure successful leadership transitions.

Full occupancy doesn’t guarantee expansion success. This session explores how senior living communities can shift from passive demand to proactive sales by updating strategies, messaging, and team readiness to successfully market and fill new inventory.

Prepare for CMS surveys with confidence. This session reviews key food and nutrition F-Tags, compliance expectations, and practical tools—including Critical Element Pathways—to support mock surveys and embed continuous survey readiness into daily operations.

PDPM Medicaid in Pennsylvania requires a new approach to documentation and reimbursement. This session provides practical strategies to accurately capture resident acuity, improve CMI, and maintain audit readiness—without increasing staff burden. Learn how to align clinical, documentation, and operational practices for success.

September 20-22, 2026 Lake Raystown Resort, 3101 Chipmunk Crossing, Entriken PA 16638